As a courtesy we will bill your insurance company, HMO, responsible party or third party payer for you if you wish. We ask that at each session you pay your co-payment or coinsurance amount. In the event you have not met your deductible, the full fee is due at each session until the deductible is satisfied. If your insurance company denies payment or does not cover counseling, we request that you pay the balance due at that time.
If your balance exceeds $200.00 we will need to ask that you pay for services when rendered. In the event that an account is overdue and turned over to our collection agency, the client or responsible party will be held responsible for any collection fee charged to our office to collect the debt owed.
You may put a credit card on file to pay for charges not covered by your insurance. Following this meeting we ask you to notify us immediately as to any change in your health insurance, place of employment, home address or other information pertinent to our records. (Failure to do this may result in our no longer being able to process insurance claims for you and you would be held responsible for full payment of each session not covered by your insurance). The financial responsibility for your treatment is ultimately yours.
Missed Appointment Cancellation Policy
We consider it an honor and privilege to be of service & hope for a long and mutually satisfying relationship . We do understand that there may be extenuating circumstances; however, we request that any cancellation or rescheduling of your appointment be made at least 24 hours in advance.
We value your time and hope that you value ours. Missed appointments or appointments cancelled less than 24 hours in advance affect us all and prevent us from being able to serve others in need. Because of this, we have created a cancellation and missed appointment policy outlined here.
You will be charged a $100.00 fee for missed appointments or appointments not cancelled at least 24 hours in advance of the scheduled visit. If you are new to our practice and cancel or are a no-show within 24 hours of your first visit and wish to reschedule, a cancelation fee of $35.00 will be applied to your bill at the time of your rescheduled appointment. We provide reminder calls before your appointment as a courtesy. You are still responsible for remembering your scheduled appointments.
Stating that you did not receive a reminder call or that the call was made after the 24-hour deadline ,does not make your missed or cancelled appointment an exception. Furthermore ,we have a 3 late cancel/no show policy. If you late cancel or no show for 3 appointments, you will not be rescheduled.
We appreciate your consideration of our time and will express the same consideration for yours. We realize that there may be emergency situations where a 24-hour cancellation notice is not possible, and those situations will be dealt with individually.
Questions? Please ask your therapist.